Privacy Policy

Last updated: 11/16/2025

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Kaleidoscope, Inc. ("Kaleidoscope," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a consultation, engage in our services, or communicate with us through email or SMS.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

This includes any information you submit through forms, email, SMS, or during projects. Examples include:

• Name
• Email address
• Phone number
• Organization name
• Job title or role
• Messages or inquiry details
• Billing information (if applicable)
• Project-related documents or data provided voluntarily

1.2 SMS/Text Messaging Information

If you opt in to SMS communication, we may collect:

• Your mobile phone number
• Delivery/read receipts
• SMS communication logs

You may opt out of SMS at any time by replying STOP.

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited, time on site, click behavior
• Referral source
• Cookies, pixels, and tracking technologies

This may include tools such as Google Analytics, Meta Pixel, or similar.

1.4 Third-Party Sources

We may receive limited information from:

• Payment processors
• Email platforms
• Booking or scheduling software
• Social media platforms
• Conference/event registration lists (when opted in)

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Schedule and manage consultations
• Deliver contracted consulting services
• Send relevant updates, newsletters, or resources
• Operate, maintain, and improve our website
• Analyze marketing and website performance
• Send SMS updates if you have opted in
• Comply with legal obligations

We do not sell your personal information.

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3. SMS/Text Messaging Terms

By opting in to SMS:

• You consent to receive text messages related to scheduling updates, reminders, project communication, or limited promotional updates.
• Message and data rates may apply.
• You can opt out anytime by replying STOP.
• You may request help by replying HELP.

We do not share SMS consent or phone numbers with third parties for marketing.

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4. How We Share Your Information

We only share information with trusted service providers necessary to operate our business, such as:

• Email and CRM platforms
• SMS delivery providers
• Scheduling software
• Website analytics tools
• Payment processors
• Cloud storage providers

These providers are restricted from using your data for anything other than performing services on our behalf.

We may also share information when legally required, such as:

• To comply with a subpoena or court order
• To protect our legal rights or investigate fraudulent activity

We never sell personal information.

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5. Cookies and Tracking Technologies

We use cookies and analytics tools to understand how visitors use our website and to improve user experience.

Types of tools may include:

• Google Analytics
• Google Tag Manager
• Meta Pixel
• Email tracking pixels
• Session cookies for functionality

You may adjust cookie settings in your browser at any time.

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6. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your information, including:

• Encrypted storage tools
• Secure communication channels
• Limited internal access
• Secure third-party platforms

However, no method of transmission over the internet is 100% secure.

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7. Data Retention

We retain information only as long as necessary for:

• Providing services
• Fulfilling legal or accounting obligations
• Maintaining business records
• Supporting long-term client relationships

You may request deletion at any time (see Section 9).

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8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

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9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections
• Request deletion
• Opt out of marketing emails
• Opt out of SMS messaging
• Limit cookie tracking

To submit a request, contact us at:
📧 admin@kaleidoscopeinc.com
📞 614-448-0268

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10. Email Marketing and Communication

By subscribing or providing your email, you may receive:

• Newsletters
• Updates
• Resources
• Service-related communication

You can unsubscribe at any time using the link included at the bottom of each email.

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11. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

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12. Changes to This Privacy Policy

We may update this policy periodically. The updated version will include a revised effective date.

Continued use of our website after updates constitutes acceptance of the revised policy.

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13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy: Kaleidoscope, Inc.

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190 S. State St., Suite A-105
Westerville, OH 43081
📧 admin@kaleidoscopeinc.com
📞 614-448-0268

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